Designing AI Agents That Work for You, Part 1: Communication Patterns
Here at CR we’re starting to envision AI systems that advise and represent the interests of consumers. In this post, we’ll propose two...
Category: Artificial Intelligence
Blog Posts
Engineering “Loyalty By Design” In Agentic Systems
From managing personal data to facilitating complex transactions, AI agents will be acting on behalf of users in new and interesting ways. With these...
CR Attends Inaugural AI Agent Congress
Members of the Inaugural AI Agent Congress gather in Palo Alto, CA on November 20, 2024. Last week, Consumer Reports (CR) attended the Inaugural AI...
AI News & Marketplace Roundup: AI’s Rapid Evolution
Last month, I highlighted AI’s growing impact across industries and the challenges it raises. This month’s roundup explores AI’s rapid...
Empowering Consumers with Personal AI Agents: Legal Foundations and Design Considerations
The marketplace for AI-powered personal agents is rapidly evolving. Companies like Amazon and Salesforce are already offering services that help...
AI News & Marketplace Roundup: AI Goes Nuclear
Last month, I offered a dispatch on power hungry AI that included a roundup of industry updates that covers generative AI in the workplace, mobile,...
CR AI Fellow: Building Trust and Safety in Generative AI through Observability
Consumer Reports (CR) has been exploring generative artificial intelligence (AI) through the launch of AskCR, an experimental chatbot that helps...
CR AI Fellow: Building a State Level AI Policy Tracker
With artificial intelligence (AI) rapidly transforming industry and communities, and federal lawmaking trailing behind technological advancements,...
AI News & Marketplace Roundup: Power-Hungry AI
AI is changing how consumers find information and how businesses interact with their customers. It’s essential to understand where the industry is...
AI News & Marketplace Roundup: What’s an AI Agent, Exactly?
Hi, I’m Dirk — a marketplace analyst at Consumer Reports. Part of my job is monitoring industry trends on how consumers find information, and the...